Form freezes after saving record R12.2

Please do these first:
- regen jar files -
run the AD Administration Utility to regenerate the JAR files:
Run the AD Administration Utility (adadmin)
Select Generate Applications Files
Generate Product JAR Files
- rebuild forms and pll's
cd $ORACLE_HOME/forms/lib32
Note: if this directory does not exist: cd $ORACLE_HOME/forms/lib
$ make -f ins_forms.mk install
Next, please review these docs and provide the output.
1. Utility /Script To Check The Techstack Component Versions (Forms, Http Server, JDK, Framework, Database, etc) ( Doc ID 601736.1 )
2. How To View The Java Console And Enable Tracing For Sun JRE (Native Plug-in) ( Doc ID 452853.1 )
3. Upload the Logs from
a) $INST_TOP/apps/<SID>_<host_name>/logs/ora/10.1.3/Apache
b) $INST_TOP/ apps/<SID>_<host_name>/logs/ora/10.1.3/j2ee/oacore
c) $INST_TOP/apps/<SID>_<host_name>/logs/ora/10.1.3/oafm